Online Therapy

Meet With Your Licensed Clinician From Anywhere

At HPA/LiveWell, we provide safe, reliable, convenient online therapy options to help you get the professional mental health or behavioral health support you need. Whether you’re looking for individual or group therapy, or need IOP for eating disorder treatment, our clinicians are licensed to provide virtual therapy throughout New York State. Each of our licensed clinicians provides the same best practice, evidence-based treatment interventions to guide you toward your journey to wellness, regardless of your physical location.

Benefits of Online Therapy at HPA/LiveWell

  • Safe and Confidential: We take confidentiality seriously. Knowing our clinicians are often the first safe space to verbalize your true feelings, we use a state-of-the-art, encrypted, HIPAA-compliant Electronic Health Record (EHR) system. No part of any session is recorded at any time.
  • Convenient: Online therapy means no canceling and rescheduling appointments due to poor weather conditions or traffic delays. You can get online therapy from anywhere! All you need is a reliable internet connection and a quiet space with no interruptions. We always recommend headphones/earbuds for privacy.
  • Comfortable: With online therapy, there’s no sitting in a waiting room before your session. While our office waiting room is welcoming and inviting, clean, safe, and comfortable, we know sometimes anxiety and worry can creep in while you wait, especially on your first visit.
  • Effective: Research has shown online therapy to be as effective as in-person therapy. Diagnostic accuracy, treatment effectiveness, quality, patient satisfaction, patient privacy, and confidentiality have all been proven equivalent to receiving in-person therapy.
  • Far-reaching: Our group of mental health experts can treat a wide array of mental health concerns with expertise. Thanks to online therapy, we can reach a wider geographical area.

Online Therapy is Effective

COVID has changed the way we do therapy. Online therapy used to be rare, but COVID forced it as the norm. With this change, many therapists and patients have wondered if therapy provided online is as good as therapy provided in a traditional in-person format.

Thankfully, there is good evidence that online therapy is as good as therapy provided in-person. A recent review of 22 studies of virtual therapy for a number of conditions concluded that online therapy results in similar outcomes to in-person therapy. Another study found that patients engaged in onlinel therapy reported significant improvements and high rates of satisfaction with their treatment.

The evidence is also strong for treating eating disorders in particular. Two recent studies have investigated online therapy treatment for eating disorders and found that for both outpatient and intensive outpatient – aka IOP treatment – online therapy results in similar outcomes to traditional in-person treatment. An additional study found that patients in treatment for eating disorders reported no differences between online therapy and in-person in their ability to form a good bond with their therapist and engage in treatment goals.

These studies show that patients and their families can rest assured that online therapy is as effective as in-person therapy, and patients are engaged as much as in-person therapy. At HPA/LiveWell, we place a strong value on the body of research outlined above. In fact, we have seen the strong outcomes described in these studies for ourselves. For the last 18 months, our patients  have significantly benefited from high quality treatment that meets their personal and clinical needs via virtual delivery. We are proud to continue to offer online therapy services for both our outpatient mental health patients and for those in our intensive outpatient treatment program for eating disorders.

Steps to Receiving Online Therapy at HPA/LiveWell

You’ll receive a link for your therapy session in your email or text, whichever is more convenient for you. You’ll get this link first when you schedule your first appointment and again one hour before.
To start your online therapy appointment, simply click on the link provided, which will open your internet browser.
Grant permission for our secure online therapy platform to access the audio and video of your computer, tablet, or smartphone.
Attend your secure online therapy session, whether individually or in a group setting.
Once your session is complete, simply close the window. You’ll receive a new link for each scheduled virtual therapy session.

What to Expect from Online Therapy at HPA/LiveWell

Whether you seek treatment in the office or via telehealth, the quality of care will not change. Since all of our treatment options are patient-driven, how you receive therapy is based on your individual needs and goals.

Individual Online Therapy

If you and your therapist decide individual online therapy would benefit you as part of your treatment plan, you’ll meet with your clinician independently from others. You’ll receive one-on-one attention in a comfortable, safe, and confidential virtual setting via Telehealth.
Individual online therapy is much like in-person individual therapy in terms of treatment options. At HPA/Livewell, you get the same high-quality professional care from our team of mental health experts when you meet one-on-one in-person, or online. If online therapy is a better fit for your lifestyle, schedule, or comfort level, we’re here for you.

Online Group Therapy

Group therapy is an effective treatment for many types of psychological issues including eating disorders. At HPA/LiveWell, our online group therapy connects you with like-minded people going through similar struggles. One or more therapists guides you and other patients to work together, promoting positive change in you and the other group members.

We have two types of group therapy at HPA/LiveWell: closed and open. If you take part in a closed group, you’ll have a limited number of sessions. After those sessions are over, you can join more or end your treatment. Open group therapy allows you to participate on a rolling basis. You’ll end your treatment when you feel you’re ready.

Whatever option you choose, you’ll get the same excellent, high-quality online therapy.

Online Eating Disorder Treatment

If you’re struggling with an eating disorder, we recommend our intensive outpatient program (IOP). In this program, you’ll work together with as many as twelve other patients and one or more therapists. This highly effective eating disorder program is very structured and comprehensive, and includes eating disorder group therapy.

But it also has an impressive recovery rate.

With our new online eating disorder treatment capabilities, HPA/LiveWell can now offer our Intensive Outpatient Eating Disorder treatment program to anyone within not only the Capital Region, the Hudson Valley region – Poughkeepsie, Rhinebeck, Newburgh, White Plains, Kingston, and surrounding New York cities, but we can offer IOP for eating disorders to anyone throughout New York state.

Our online IOP is as convenient as regular online group therapy. But it also gives you the benefit of working through your eating disorder struggles while living your life as you normally would. No need to enter a rehabilitation facility or hospital. We’ll partner alongside you to help you toward recovery, no matter how long it takes.

Getting the Help You Need Has Never Been Easier

At HPA/LiveWell, we believe nobody should ever have to suffer through their mental health struggles alone. Now, thanks to modern technology, getting the help you need is even easier. No matter what mental health concern you are going through, you’re not alone. We’re here for you.